[Resolved] HomeDepot.com search results missing (27 November 2023 to 18 January 2024)

Our HomeDepot.com data source experienced an issue requiring us to remove search results from 27 November 2023 to 18 January 2024. The issue has been resolved.

Dataset impacted: HomeDepot.com Search

Timeframe: 27 November 2023 to 18 January 2024

Resolution: No remediation available. Search data prior to 27 November 2023 and after 18 January 2024 is normal.

Description

Beginning 27 November 2023, our HomeDepot.com data source had an error in our collection of search results. The error was detected and those dates were removed from our dataset early on 19 January 2024. All search results prior to and after the impacted timeframe will be normal.

How does this affect me?

Most reports using the HomeDepot.com dataset will show incorrect data for the affected time period, including:

  • Item Search History
  • Search Visibility Tracker
  • Organic Rank Tracker
  • Share of Voice (Cross Retailer)
  • Sponsorship Activity Tracker
  • Sponsorship Impact Tracker
  • Keyword Snapshot
  • Item Search History
  • Search Results Time Machine
  • Keyword Trends
  • Item Keyword Discovery
  • Keyword Expander
  • Priority Keywords
  • Title Keywords and Phrases
  • Promo Activity Tracker
  • Multi-Retailer Price Tracker
  • Ratings & Reviews Tracker
  • Title Optimization
  • Keyword List

Additionally, the following reports will have a mix of accurate and degraded information during the affected time period:

  • Competitive Brand Snapshot
  • Category Snapshot
  • Brand KPI Benchmarks
  • Competitive Brand Comparison
  • Brand Snapshot
  • Promo Events
  • Brand List
  • Item List
  • Category List

Recommended Workaround

We do not have any workaround at this time. Longer time periods (quarterly or higher) in your reports may help smooth the effect, but the Home Depot search results from this time are missing.