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General Help & FAQs
Find helpful hints, frequently asked questions, and data definitions to get the best experience in the Analytic Index portal
Frequently Asked Questions
- How do I get the Walmart Ad Audit Setup
- General FAQs
- How does Analytic Index handle items with multiple variations?
- How do I use Analytic Index in-app filters and date pickers?
- How do I use the platform's drill-in capabilities?
- Why am I getting a 401 error in the app?
- Why am I getting no results or a "no data" error when I search?
- Why are there gaps in my item’s pricing or rank data?
Data Definitions
- What Data Does Analytic Index Use and Process?
- Data Dictionary
- Data Definitions
- Data history by retailer:
- Analytic Index API Advanced Datasets
- What is the difference between ACOS and ROAS?
- What is the difference between ROAS and TROAS?
- Non-Amazon Search Volume Methodology
- Ad Type Definitions
- What information is available in the Amazon Product Detail Page Monitoring service
Outages / Issues
- Target Sponsored Product Search Data Degraded (RESOLVED)
- Why are some products showing up in the wrong categories?
- Troubleshooting Report Server Access Due to Xfinity/Comcast Network Outage
- [RESOLVED] Amazon.com Average Sales Price Temporary Data Issue
- Target.com Market Share Data Accuracy Issue
- Why have changes been made to the search volume estimate values?
- [Resolved] Kroger.com Page 2 Search and Category Results
- Ulta Category and Keyword Result Change
- [Resolved] Kroger.com Data Outage August- September 2025
- [Resolved] Currency Mismatches for Amazon Marketplaces